Company:

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We are currently seeking Property Examiners to join our team! The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs.

Responsibilities:

• Examine moderate to intermediate complex property claims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure clients needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be  strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

Successful applications to this job will address:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation is helpful
• Your ability to hold an independent adjusting license
• Your experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

Competencies:

• Proactive, and thorough investigation of each and every claim
• Timely in claim handling and adjusting
• Ability to work independently
• Careful with an attention to detail handling claims documentation with electronic notes
• Appropriate management of claims expenses
• Timely in loss reserving according to our clients’ respective reserve philosophies
• Focused on dealing with claims properly and economically
• Professional, paying claims only where insured or insurer is legally liable
• And is realistic with their claims reserves in accordance with client guidelines and philosophy.

What We Offer:

• Competitive Pay
• Work-Life Balance
• Remote Working Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Company:

Company:

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who are dedicated to providing the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.

Utilizing a ‘desktop’ model, International Program Group examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs. Under this model, our examiners:

• Examine moderate to complex claims.
• Direct Field Adjusters on task assignment investigations.
• Settle claims directly with Insureds or their representatives.
• Administer claims payments/settlements through trust accounts.
• Liaise with all stakeholders to ensure clients’ needs are met;
• Report back to the syndicate or self-insured according to their guidelines.

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. Trucking/cargo claims experience is an asset.

But ultimately, successful applications to this job will address:

• your education, with relevant post-secondary education being an asset.
• your completed CIP courses.  CIP designation is helpful.
• your ability to hold an independent adjusting license in BC, Alberta and/or Quebec.
• your experience delivering relevant claims adjusting and/or examining work.
• your experience positively contributing to a high-performing team.
• examples of your strong aptitude and ability to work with technology.
• your attention to detail and your ability to communicate professionally.

Competencies:

• Proactive, and thorough investigation of each claim.
• Timely in claim handling and adjusting.
• Careful with an attention to detail handling claims documentation with electronic notes.
• Appropriate management of claims expenses.
• Timely in loss reserving according to our clients’ respective reserve philosophies.
• Focused on dealing with claims properly and economically.
• Professional, paying claims only where insured or insurer is legally liable.
• And is realistic with their claims reserves in accordance with client guidelines and philosophy.

We offer a dynamic work environment, career development opportunities, competitive compensation, benefits and RRSP matching programs, and many more company perks!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Company:

Le Groupe de programmes internationaux (GPI) est un tiers administrateur indépendant qui fournit des services d’expertise en règlement de sinistres aux syndicats du Lloyd’s de Londres, aux assureurs nationaux, aux entités autoassurées et aux organisations qui ont des franchises élevées.

 
Nous sommes actuellement à la recherche d'un Réviseur, Biens intermédiaire pour se joindre à notre équipe. Le candidat retenu fera partie d'une équipe dynamique qui fournit un service de qualité aux clients internes et externes. Il fera preuve d'excellentes compétences en matière de service à la clientèle et contribuera de façon importante au succès de l'organisation en fournissant un service compétent, détaillé et opportun. À l'aide d'un modèle de service au téléphone, les réviseurs du GPI gèrent les réclamations du début à la fin. Cette approche pratique permet de s'assurer que la réclamation est traitée correctement et contribue à réduire les coûts de règlement de sinistres par des tiers.

Responsabilités :

• Examiner les réclamations biens d'une complexité moyenne à intermédiaire
• Produire des rapports avec les conseils occasionnels du Directeur
• Diriger les experts en sinistres route dans le cadre des enquêtes sur assignation de tâches
• Régler les sinistres directement avec les assurés ou leurs représentants
• Administrer les paiements/règlements des sinistres par le biais de comptes en fiducie
• Assurer la liaison avec toutes les parties prenantes pour veiller à ce que les besoins des clients soient satisfaits
• Faire rapport au syndicat ou à l'entité autoassurée conformément à leurs directives

Qualifications et expérience:

Bien que le permis et l'expérience soient essentiels pour être en mesure d'assumer des tâches de révision importantes pour un tiers administrateur, nous recherchons une personne ayant fait ses preuves. Vous devrez être fort sur le plan technique, être un bon planificateur et organisateur, comprendre les problèmes clés et fournir des solutions solides. Vous devrez être motivé pour faire ce type de travail et être enthousiasmé par les défis que doit relever une organisation en pleine croissance.

Les candidatures retenues pour ce poste devront répondre aux critères suivants :

• votre formation, une formation postsecondaire pertinente étant un atout
• avoir suivi les cours du programme de PAA ou travailler à l'obtention de la désignation de PAA est un atout
• votre capacité à détenir un permis d'expert en sinistres indépendant
• votre expérience dans l'exécution de travaux pertinents d'expertise en sinistres et/ou de révision.
• une exposition au marché du Lloyd's serait un atout
• votre expérience de la contribution positive à une équipe performante.
• des exemples de votre forte aptitude et de votre capacité à travailler avec la technologie
• votre souci du détail et votre capacité à communiquer de manière professionnelle

Compétences

• Enquête proactive et approfondie sur chaque réclamation
• Rapidité dans le traitement et le règlement des sinistres
• Capacité à travailler de manière indépendante
• Souci du détail dans le traitement des documents relatifs aux réclamations avec des notes électroniques.
• Gestion appropriée des dépenses liées aux réclamations
• Rapidité dans l’établissement des réserves pour les sinistres selon la philosophie des réserves de nos clients.
• Concentration sur le traitement des réclamations de manière appropriée et économique.
• Attitude professionnelle, ne payer les réclamations que lorsque l'assuré ou l'assureur est légalement responsable.
• Être réaliste dans les réserves pour les sinistres, conformément aux directives et à la philosophie des clients.

SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We are currently seeking an Intermediate Property Examiner to join our team. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs.

Responsibilities:

• Examine moderate to intermediate complex property claims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure clients needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be  strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

Successful applications to this job will address:

• your education, with relevant post-secondary education being an asset
• your completed CIP courses, or working towards CIP designation is helpful
• your ability to hold an independent adjusting license
• your experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• your experience positively contributing to a high-performing team
• examples of your strong aptitude and ability to work with technology
• your attention to detail and your ability to communicate professionally

Competencies

• Proactive, and thorough investigation of each and every claim
• Timely in claim handling and adjusting
• Ability to work independently
• Careful with an attention to detail handling claims documentation with electronic notes
• Appropriate management of claims expenses
• Timely in loss reserving according to our clients’ respective reserve philosophies
• Focused on dealing with claims properly and economically
• Professional, paying claims only where insured or insurer is legally liable
• And is realistic with their claims reserves in accordance with client guidelines and philosophy.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Company:

Responsibilities:

• Receive, review and accurately open new client claims in the system ensuring policy declaration pages reconcile with data once verified claim was intended for IPG handling
• Accurately enter claims and financial data in various client databases and reconcile with our internal claims system
• Prepare financial and data reports as required
• Create client loss runs and liaise with clients to clarify and confirm needs
• Ensure policy declarations are accurate and interact with clients as required to obtain appropriate set up documents
• Troubleshoot data conflicts directly with clients and examiners
• Ensure claims are opened in a timely manner and in conformity with client data standards by researching and understanding the nuances of loss report details
• Other duties as assigned such as processing incoming and outgoing mail (regular and courier), financial recording of recovery cheques received, answering telephones, general services required to assist smooth operation of the office

Qualifications & Experience

• Grade twelve diploma; however a post-secondary diploma in Office Administration will be given preference
• Familiarity or previous insurance claims experience will be a definite asset
• 2-3 years’ experience in an administrative support role is required
• Previously demonstrated ability to execute high attention to detail and strong analytical skill
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviours showing initiative and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment, as well as work independently
• Intermediate experience with Word and Excel skills are required
• All other computer applications – must have the aptitude and ability to learn as required?
• Detail Oriented with a customer service focus

Environment/Working Conditions

• Positive team dynamics
• All prospective employees must pass a background check
• Time allocation estimations are subject to change

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process