Contact Us

Locations

Canada

Toronto, Ontario

Our office is moving effective September 1, 2021. As we encourage secure, paperless electronic communications, please note that our email addresses remain the same, as do our response times. If you need to send us a physical copy of anything during the branch transition, please direct all correspondence to:

200-668 Carnarvon Street
New Westminster, British Columbia
V3M 5Y6
Montréal, Québec
3400 Maisonneuve boulevard Ouest, bureau 910
Montréal, Québec
H3Z 3B8
Telephone: 1-514-485-5252
Toll Free: 1-888-485-5252
Vancouver, British Columbia
200-668 Carnarvon Street
New Westminster, British Columbia
V3M 5Y6
Telephone: 1-604-636-0199
Toll Free: 1-855-636-0199

United States

St. Louis, Missouri
13545 Barrett Woods Parkway Dr.
Suite 350
St. Louis, MO 63021
Telephone: 1-314-821-7600
Toll Free: 1-800-489-2482
Little Rock, Arkansas
P.O. Box 45058 (72214)
4016 Stannus Street
Little Rock, AR 72204
Telephone: 1-501-228-0900

Complaints

If you have a question or concern about your policy, you should follow the guidance notes or instructions in the Insurance documentation you have been sent. Your Broker will also be able to advise you and provide assistance in this regard.

Alternatively, you may contact us directly:

Canada

IPG Complaints Officer
International Programs Group
220 Bay Street, Suite 1000
Toronto, ON M5J 2W4

complaints@ipgclaims.com

United States

IPG Compliance
International Programs Group
P.O. Box 45058
Little Rock, AR  72214

compliance@ipgclaims.com